Returns & Exchanges
At Nebo Lights, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all items in their original, unworn condition. Our goal is to ensure your shopping experience is as seamless and stylish as our collections.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags are still attached.
Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment as it makes its way back to our warehouse.
Receive Refund
Once our quality control team inspects the items, your refund or store credit will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing